Veterinary Urgent Care

After-Hours Emergency Vet Care

If your pet is experiencing an emergency after our clinic is closed, contact one of the emergency veterinary hospitals listed below.

Steps to Take in an Urgent Care Situation

If your pet is in need of urgent care, follow these steps:

• Call Ahead If Possible - Call us as soon as possible during our regular business hours. After hours, call one of the emergency animal hospitals listed above to let them know you're on your way.
• Follow Instructions Provided - When you call to let the pet hospital know you're on your way, you may be given instructions on how to administer first aid or otherwise make your pet as comfortable as possible. Pay close attention to these instructions and follow them carefully.
• Remain Calm - Maintain your cool and be extra cautious around your pet. When an animal is in pain, he or she may bite or scratch anyone attempting to assist them.
• Bring Your Pet In For Care - Do not put yourself at risk! Safely bring your pet to our Lisle veterinary clinic or the after-hours emergency vet location above.

Urgent Care FAQs

To learn more about bringing your pet in for an urgent care appointment at Green Trails Animal Clinic, read through our most frequently asked questions below.

• What is the difference between urgent care and emergency care?

  While serious and life-threatening issues are addressed in emergency departments, you may be able to bring your pet to Green Trails Animal Clinic for urgent care.

  Provided our schedule allows us the time to do so, we address urgent issues that should be treated on the same day they develop but that are not life-threatening.

• What situations require urgent veterinary care?

  The following situations are examples of issues that require immediate urgent care:

  • Abscesses
  • Bad breath
  • Your pet has ingested something poisonous (such as antifreeze, chocolate, xylitol, rodent poison, etc.
  • Nail or paw issues
  • Ear or eye issues
  • Bite wounds or lacerations
  • Fever
  • Limping
  • Sneezing or coughing
  • Decreased appetite
  • Obvious signs of extreme pain or anxiety
  • Reactions such as hives or swelling
  • Severe vomiting or diarrhea (2+ episodes in 24 hours)
  • Urinary problems or accidents
  • Inability to urinate or pass feces, or pain associated with urinating or passing feces
• Do I need to call ahead?

  During our regular clinic hours, Green Trails Animal Clinic provides urgent veterinary care for cats and dogs. It's always best to call us ahead of time, but we understand that in an urgent care situation, this isn't always possible.

  If we are unable to accommodate your pet's needs, we recommend that you visit one of the after-hours emergency vet locations listed above.

• When is your clinic open?

  Our veterinarians see urgent care cases during our regular business hours:

  • Monday:08:00 am - 05:00 pm
  • Tuesday:08:00 am - 05:00 pm
  • Wednesday:08:00 am - 02:00 pm
  • Thursday:08:00 am - 05:00 pm
  • Friday:08:00 am - 05:00 pm
  • Saturday:08:00 am - 12:00 pm
  • Sunday:Closed

   

• How long will we have to wait to see the vet?

  Our Lisle animal hospital is similar to a human doctor's office in that it can be unpredictable, and you may have to wait.

  We don't know what cases we'll see or when they'll arrive. If possible, call ahead to see if we can provide urgent care for your dog or cat.

  If we are unable to fit an urgent care appointment into our vet's schedule, we recommend that you visit one of the animal emergency hospitals listed above.

• What happens if my pet needs to stay in the hospital?

  Some veterinary emergencies require intensive overnight care. At Green Trails Animal Clinic we will refer you to the 24-hour animal hospital listed above (VCA Aurora Animal Hospital) for overnight care.

• What types of animals do you treat?

  Our veterinarians who treat urgent care cases are experienced in treating cats and dogs.